Community Manager – The Campus Agency

Title: Community Manager
Reports to: VP of Account Management
Department: Accounts

About Campus Agency

Campus is an award-winning marketing agency that helps brands connect with the next generation of consumers, college students. We specialize in crafting culturally relevant experiences and conversations, both IRL and online, that build awareness, drive conversions, and spark lifelong brand love.

Role Overview

The Community Manager is the go-to contact for both clients and our student ambassador teams. This person plays a hands-on role in bringing national campaigns to life on college campuses, managing ambassador recruitment, implementing creative strategy, and campaign execution from start to finish. You’ll be the bridge between clients, students, and the culture driving Gen Z engagement.

What You’ll Do

• Team & Program Management
• Lead day-to-day operations of student ambassador programs across one or more campuses
• Recruit, hire, train, and coach student ambassadors to ensure high performance
• Provide 1:1 mentorship and guidance to ambassadors to drive campaign success
• Client & Campus Engagement
• Build and maintain strong relationships with both brand partners and ambassadors
• Strategize and execute creative, on-campus marketing tactics tailored to each school’s culture
• Monitor ambassador activities and provide timely feedback and support

Campaign Execution & Reporting

• Collaborate on strategic planning, timeline development, and campus-specific initiatives
• Track, analyze, and report campaign results and insights regularly
• Identify trends, share best practices, and continuously optimize program effectiveness
• Maintain and track budgetary expenditures across campaigns

Communication & Innovation

• Act as the main point of contact for client communication and updates
• Stay up to date on Gen Z trends, campus culture, and marketing best practices
• Bring new ideas to the table to keep campaigns fresh, relevant, and effective

What You Bring

• 1–2 years of experience in account management, marketing, or campus-related roles
• Background in ambassador or influencer programs is a plus
• Strong leadership and communication skills, especially with student-facing teams
• Creative problem-solver with a proactive, can-do mindset
• Excellent organizational skills with a love for multitasking and project management
• Fluent in all things social—TikTok, Instagram, Snapchat, Reddit, GroupMe, and beyond
• Comfortable working in Microsoft Office, Google Suite, and basic data tracking tools

Major Qualifications:

• Bachelor’s degree from a 4 year credited college or university
• 1-2 years of experience in event marketing, experiential production, or related field (agency or brand-side)

Physical Requirements:

• Prolonged periods at a desk and computer work
• Ability to lift up to 30 pounds
• Competitive Salary and Benefits Package Included

Equal Opportunity Employer:

The Campus Agency is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Applicants must be authorized to work in the United States. All employment decisions are made based on qualifications, merit, and business needs.